SHIPPING & PAYMENT

First Class Postage

Free delivery over £30.00

REST OF THE WORLD

We use Royal Mail International for overseas purchases. Please note: Custom charges may apply.

Europe up to 5 business days (i.e. not including Saturday and Sunday) – this is not guaranteed
Rest of World up to 7 business days (i.e. not including Saturday and Sunday) – this is not guaranteed

Please take these delivery times into account when ordering.

FAST delivery – we know that once you buy something you want to have it as soon as possible, and here at Kay Burton we pride ourselves on dispatching your order using a delivery service that is both quick and efficient.

Please note: The majority of art print orders placed on the website are dispatched within fourteen days of receipt of order, a notification will be issued.

Our delivery charges are based on the weight and size of the order and the delivery location.. If you would like to see a total as you add items please complete your address details after adding the first item. There is no obligation to buy until you complete the order.

Customs and import taxes. Buyers are responsible for any customs and import taxes that may apply.

You will be responsible for paying any such local sales tax or import duties arising at the delivery destination, as these are not included in the price of the products. Import duty or tax costs will be invoiced directly to you from the carrier. We recommend you contact your local customs authority to determine a landed cost price prior to placing your order. We are not responsible for delays due to customs.

Payment
Kay Burton accepts payment through PayPal and from all major credit/debit cards

Payment Security for Our Consumers
Kay Burton take your protection very seriously which is why we use PayPal for your payment protection. PayPal use maximum strength encrypted technology supported by the consumer’s browser using a Secure Socket Layer in all of their communication with you, ensuring maximum safety when paying online through Kay Burton

Please note that it is no longer necessary to create a PayPal account in order to pay using PayPal. You can now pay using a credit card via PayPal in the same way as you would through any other payment gateway.

Please also note that all prices are in £ sterling (GBP).

Delivery Options
Delivery times are based on working days only (Excluding Sundays & UK Bank Holidays).

Standard Delivery Times are as follows:

UK Mainland
Standard mail will be used for all UK deliveries.

Overseas
Items for outside of the UK will be sent by standard Airmail.

Guarantee

Please note: The majority of print orders placed on the website are dispatched within fourteen days of receipt of order, a notification will be issued.

Kay Burton will endeavour to deliver your card order within 2 working days (Excluding Sundays & UK Bank Holidays) of receiving your order if the delivery address is UK Mainland and in any event no later than 30 days.

For Overseas orders including, UK Islands & Ireland, we will endeavour to despatch your order within 10 working days (Excluding Sundays & UK Bank Holidays).

In the event of unsatisfactory delivery we hope you will accept our sincere apologies and we will investigate the matter to ensure your order is delivered as soon as possible after your notification.

At Kay Burton we always strive to offer excellent customer service in a friendly and helpful manner. If you have any queries on any section of the website please do not hesitate to ask via our Contact Us page on our site and we will reply as soon as possible.