Payment
Kay Burton Miniatures accepts payment from the following cards:
Payment Security for Our Consumers
Kay Burton Miniatures take your protection very seriously which is why we use PayPal for your payment protection. PayPal use maximum strength encrypted technology supported by the consumer’s browser using a Secure Socket Layer in all of their communication with you, ensuring maximum safety when paying online through Kay Burton Miniatures.
Please note that it is no longer necessary to create a PayPal account in order to pay using PayPal. You can now pay using a credit card via PayPal in the same way as you would through any other payment gateway.
Please also note that all prices are in £ sterling (GBP).
Should you prefer to pay by cheque (in £ sterling only), please contact us by telephone or email with your order.
Delivery Options
Delivery times are dependent on the carrier.
Standard Delivery Methos are as follows:
UK Mainland
UK Mainland items are sent by Royal Mail First Class or Royal Mail Special Delivery.
Overseas
Overseas items are sent by Airmail or Royal Mail International Signed For.
Exceptions
We reserve the right to inform the consumer that products requested are currently not in stock or otherwise unavailable. We also reserve the right to alter delivery charges and delivery times on the website without informing customers prior to the alterations. Kay Burton Miniatures reserve the right to not ship any items that may cost more than the stated price on the website, in this event the consumer will be notified.
Guarantee
Where an order is for an existing item, we will endeavour to despatch within one working day (excludes Sundays & UK Bank Holidays).
The despatch of commissioned works is obviously dependent on the time taken to produce the product(s) and will be discussed at the time of order.
In the event of unsatisfactory delivery we hope you will accept our sincere apologies and we will investigate the matter to ensure your order is delivered as soon as possible after you notify us.
Here at Kay Burton Miniatures we strive to offer excellent customer service in a friendly and helpful manner. If you have any queries on any section of the website please do not hesitate to ask via the
Contact Us page on our site and we will reply as soon as possible.
